The Sports and Coaching Camp Business Guide
Customer interview sheet
Print a copy, add your details and work through it with your team.
Interview date
Date
Customer type
Parent, adult participant, club, school, employer, or other
Permission to record or keep contact details
Method and scope, where required
Ask:
- What did you book or do last time you needed this kind of activity?
- What was useful? What was hard?
- Which dates, hours, and location would actually work?
- What would make you rule out a camp?
- What do you need to know before paying?
- Who makes the decision, and who pays?
- What other choices would you compare?
- What support, equipment, or travel questions matter?
Observed facts
Past purchases or concrete needs
Opinions or guesses
Keep separate from facts
Exact useful words
Short notes, without unnecessary private information
What we learned
One or two findings
What we still need to test
Assumption
Do not treat polite interest as a booking. Do not add the person to marketing without the required permission or other valid basis.