Test the family offer, site, room inventory, pricing and supervision modes as one system. Confirm care, staff, meals and emergency arrangements before opening. Practise a changed booking and handover to find gaps before guests arrive.
Start with the purpose, household types, ages, accommodation, and clear supervision modes. Test the offer with real families.
Confirm the site, childcare status, activity permissions, insurance, staff, food, rooms, and budget. Use the actual expected household mix, not only the ideal four-person example.
Build linked booking records, care plans, room assignments, activity capacity, customer information, and emergency arrangements. Give each duty a named owner.
Rehearse arrival, childcare handovers, naps, meals, a missing caregiver, a room change, an emergency, and final departure. Test a one-adult household and an infant household where you offer that service.
Make a written opening decision. If promised childcare, safe lodging, required staff, or cash is missing, reduce or delay the offer honestly.
After the first session, finish all obligations and review the experience of every age group before expanding.
Your task: Ask, “Who is responsible for this child right now?” at every transition. No answer should depend on a guess.
