Stage one: define the offer. Choose the sport, buyer, ability stream, dates, and care boundaries. Talk to customers and identify the main reason they would book.
Stage two: confirm the mountain. Get resort permission, suitable space, supplier terms, insurance review, and a real cost model. Do not move ahead with a vague promise of lift access.
Stage three: build the team and records. Hire qualified people, complete required checks, train the care plan, and test booking limits by skill stream. Set up health, rental, attendance, and payment records.
Stage four: rehearse the hard parts. Walk arrivals, rental fitting, lift handovers, warm breaks, early finishers, injury response, separated riders, and pickup. Use safe tabletop drills for emergencies.
Stage five: make the opening decision. Confirm current resort status, weather, staff, equipment, customer forms, and cash. Record the decision and any limits. A smaller or cancelled session may be the right result.
Stage six: run and review. Keep changes visible, record handovers, support good stop decisions, and compare the real result with the promise.
Your task: Put a named owner and a due date beside each stage. Never use a sales deadline to skip an unresolved safety step.