Overnight Camp Occupancy, Costs and Camper Experience
Review sellable occupancy, actual room use, meals, staff hours, repairs and cash alongside camper feedback. Include unfinished work and refunds. Ask what the stay felt like as well as whether the budget balanced.
Track occupancy, actual room use, food cost, staffing hours, cash, refunds, repairs, and work owed. Compare them with the budget while the details are fresh.
Also ask about sleep, belonging, food, personal care, access, and help-seeking. An exciting activity program can hide a poor residential experience.
Review incidents and near misses without rewarding silence. Ask whether workers had enough support to report problems and whether actions were completed.
Look for patterns across cabins and shifts. One cabin may have repeated late nights because the route to the bathroom is difficult. One meal may repeatedly fail an agreed dietary need. Fix the system rather than blaming the same participant.
Ask families and participants separately where appropriate. A parent may be happy with communication while a child reports feeling unheard. Both views matter.
Record decisions with an owner and date. A long review meeting is not useful if nothing changes before the next session.
Your task: Choose the three changes most likely to improve care and financial stability, then fund them.