Compare bookings, room mix, costs and cancellations with the plan, then review comfort and learning with guests. Include unpaid duties and refunds when assessing the outcome. A full retreat may still need changes to pricing or delivery.
Track paid guests, room mix, actual costs, cancellations, customer-acquisition cost, and cash remaining after duties. Compare these with the original model.
Ask whether guests learned what was promised and whether the pace suited them. Separate feedback from beginners and experienced participants where their needs differ.
Review comfort and belonging: room accuracy, meals, solo welcome, quiet choices, access, boundaries, and responsiveness. These are part of the product, not decorative extras.
Look for hidden owner labour. If the event only worked because the owner handled every night issue and every transfer, price and staff that work next time.
Review complaints and near misses without minimizing them because most guests were happy. A high average rating does not erase a serious concern.
Choose specific changes with owners and dates. Keep successful elements too; not every new idea improves the event.
Your task: Write a one-page review that includes both the guest experience and the true operating result.
